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Mercy Health Partners News



St. Mary's Home Health Services Scores Tops In Knoxville Area

--Oct. 28, 2009

St. Mary's HomeCare Services is the only agency in the Knoxville area to score at or better than the national average on the 12 quality measures in the Centers for Medicare and Medical Service’s (CMS) Home Health Compare Program during the April1, 2008 to March 31, 2009 period.

 St. Mary’s HomeCare Services provide high-quality, cost-effective care through a staff of skilled professionals with the goal of promoting patient independence.  Some of the services offered include skilled nursing care, home health aide, medical social work service, therapy service, wound care, diabetic care, intravenous therapy and home hospice care.


 “This CMS evaluation of our services shows the dedication of our nurses and staff to provide the highest quality care for our patients,” said Melissa Evans, RN, director of St. Mary’s HomeCare Services.  “To receive these high scores across the board is an outstanding accomplishment by our staff, and should provide the patients and their physicians with great confidence that St. Mary’s HomeCare Services provide some of the best healthcare services in our area.” 


A division of the U.S. Department of Health and Human Services, the CMS’s Home Health Compare Program measures treatment in the following areas to compare home health services:


 
• Improvement in Ambulation/Locomotion
• Improvement in Bathing
• Improvement in Transferring
• Improvement in Management of Oral Medication
• Improvement in Pain Interring with Activity
• Acute Care Hospitalization
• Emergent Care
• Discharge to Community
• Improvement in Dyspnea (Shortness of Breath)
• Improvement in Urinary Incontinence
• Improvement in Surgical Wound Status, and
• Emergent Care for Wound Deterioration



The CMS on-line compare program helps patients and their families to make an informed decision when selecting from all the participating Medicare-certified home health agencies in their area.

 
St. Mary’s HomeCare Services are part of Mercy Health Partners.  Mercy was formed by the merger of St. Mary’s Health System and Baptist Health System of East Tennessee in 2008.  The new healthcare system operates seven acute-care hospitals and twenty other healthcare facilities across East Tennessee.  In 2008, the Mercy facilities in East Tennessee provided more than $46 million in charity care and community benefits including services for the poor, community health screenings and research.


More than 1,000 of the area’s leading physicians are on the active staff at Mercy facilities.  One of East Tennessee’s largest employers, Mercy has 5,700 associates dedicated to providing compassionate care using the latest medical technology.


For physician referral and service information, please call one of Mercy’s referral lines: Ask Mercy at 632-5200 (toll-free at 877-368-7362) or Mercy Wellnesse for Women at 877-599-WELL (9355).  A complete list of Mercy physicians, facilities, services and extensive health information is available online at www.mercy.com.  Learn about upcoming Mercy events and news on the Mercy Facebook page and on Twitter.


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