Mercy Health's mission is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. We care for everyone who comes to us in need regardless of his or her ability to pay.

At Mercy Health, we recognize the difficulties that unexpected medical problems can cause. That's why our regional health systems have financial assistance programs that are designed to assist you in finding resources that may help pay your hospital bill. Please click on the links below to learn more about the financial assistance programs available within our regions.

Financial Assistance for Your Hospital Bill

If you are looking for financial assistance with a medical bill from one of our hospitals, you'll find all of the necessary information on our financial assistance policy below.

Please contact 877-918-5400 with any questions.

Printable Financial Assistance Application (Select Language)

Amounts Generally Billed Calculation Summary (Select Language)

Summary of Financial Assistance Policy (Select Language)

Financial Assistance Policy (Select Language)

Billing and Collections Policy (Select Language)

Financial Assistance for Your Doctor's Office Bill

If you are looking for financial assistance with a medical bill from one of our provider practices, you'll find all of the necessary information on our financial assistance policy below.

Printable Financial Assistance Application

Financial Assistance Policy

Billing and Collections Policy

Financial Assistance for Your Urgent Care Bill

If you are looking for financial assistance with a medical bill from one of our urgent care locations, you'll find all of the necessary information on our financial assistance policy below.

Printable Financial Assistance Application

Financial Assistance Policy

Billing and Collections Policy

Mercy Health Health Care Financial Assistance (HFA) policy

Cincinnati (Anderson Hospital, Clermont Hospital, Fairfield Hospital, The Jewish Hospital, West Hospital)

Kentucky (Lourdes Hospital, Marcum and Wallace Hospital)

Lima (St. Rita’s Medical Center)

Lorain (Mercy Allen Hospital, Mercy Regional Medical Center)

Springfield (Mercy Memorial Hospital, Springfield Regional Medical Center)

Toledo (Children’s Hospital, Defiance Hospital, Tiffin Hospital, Willard Hospital, St. Anne Hospital, St. Charles Hospital, St. Vincent Medical Center)

Youngstown (St. Elizabeth Boardman Hospital, St. Elizabeth Youngstown Hospital, St. Joseph Warren Hospital)