Employee Assistance Program

Human resource professionals and other organizational leaders cannot help but recognize that employees often face challenges in their lives that make it difficult for them to focus at work. Having a place to talk about those struggles can be helpful, so many organizations in Northwest Ohio have partnered with Mercy Health  Employee Assistance Program, to provide free confidential counseling and coaching to employees and their immediate family members.

Mercy Health EAP is committed to helping your organization promote optimum performance and an engaged workforce by offering an employee assistance program product tailored to your specific needs. As part of Mercy Health, the fourth largest employer in the State of Ohio and a leader in healthcare, we maintain distinctiveness over other providers as the only provider operating within a comprehensive healthcare system which offers a complete continuum of services including wellness, psychiatry, occupational medicine, home healthcare, cardiology, and oncology.

Why employers and employees need EAPs

Current research by the American Psychological Association (2007; 2009) indicates the following:

  • 51% of employees said they were less productive at work as a result of stress
  • 52% of employees say that job demands interfere with family or home responsibilities, while 43% say that home and family responsibilities interfere with job performance

Mercy Health EAP believes that good people will stay and grow with their employer if they receive help to eliminate or minimize the problems that threaten individual and organizational performance.  Over the years, our community has come to trust the Mercy name for quality, compassionate healthcare. In the same way, you can trust Mercy Health EAP to provide your organization with high-quality EAP services.

If you would like more information about our services, please call 419-251-1418.

Our Services

We provide the following traditional EAP services:

  • problem assessment and referral
  • confidential counseling for personal and work-related issues such as:
  • family, marital, and relationship challenges
  • depression and anxiety
  • grief and loss
  • eldercare concerns
  • financial difficulties
  • job stress
  • professional coaching and career development
  • management consultuations
  • formal mediation services
  • Critical Incident Stress Management (CISM) for traumas in the workplace
  • Substance Abuse Professional (SAP) and Department of Transportation (DOT) services
  • Drug-Free Safety Program (DFSP) implementation and training