Frequently Asked Questions

Frequently Asked Questions 

How can I find time to care for my loved one when they are ill and while I am working?
Mercy Health Home Care provides a variety of services that make safety and comfort a top priority from compassionate nurses, therapists, health aides and others. These individuals can be trusted to deliver the quality of care and satisfaction that is expected. The services will enhance their quality of life.

The goal of our services focus on keeping patients safe in their home for as long as possible and functioning at the highest level within limits of their illness. Rehabilitation and Therapy services as well as skilled nursing services will promote a safe environment that helps with recovery.

How can you ensure safety in the home?
Every opportunity will be given every opportunity to remain safe in the home. Our staff will do a home safety evaluation as well as a falls risk assessment at the start of care and will continue to monitor for safety at each skilled nursing visit.

The clinician will make recommendations based on safety needs. This conversation will include the patient, the family and/or caregiver.

What types of rehabilitation services can be provided at home?
Physical therapy will assess mobility in the home, including stair walking, strength, balance, and endurance.

Occupational therapy may also be ordered to improve home management skills and activities of daily living.

Speech therapy provides cognitive retraining, memory skills, swallowing and communication skills.

Does my insurance or Medicare cover the cost of homecare services?
Cost for homecare services depends on the amount and type of services provided. Mercy Health Home Care accepts all Medicare patients. Insurance coverage is different from policy to policy. The amounts may vary, depending on your policy and insurance plan. 

Contact us at (330) 480-3776 for any questions regarding insurance coverage.

Can my illness or disease be managed at home without returning to the hospital?
Most of the time we can manage your illness, rehab, or disease at home. We work with your doctor to develop a plan of care specific to your needs. Mercy Health provides the resources needed to manage your illness at home. 

Proper tools and effective oversight will decrease the risk of returning to the hospital. Medicare statistics for Mercy Health Home Care show that you are more likely to stay at home without being re-hospitalized than with any other agency within our service area.

Will a lot of different people be coming into my home?
Mercy Health Home Care makes every effort to keep the same staff coming to your home. This is something we take seriously. We continually monitor and adjust so that the same people provide care during your or your loved one’s care and recovery.