Mercy Health — St. Charles Hospital Emergency Department

Let Us Know You’re On The Way

On My Way

Click the link above to notify our care team that you're on your way to the Emergency Department. Please note that On My Way is not an appointment. Once you arrive our team will evaluate your care needs. 

Temporary Visitor Restrictions

For the health of our patients, visitors, health care providers and communities, we ask that people do not visit our facilities, including senior services and long-term care locations. For mother/baby and pediatric patients, visitors are limited to a designated partner or primary caretaker/guardian (only one at a time). Exceptions will be considered based on end-of-life situations or when a visitor is essential for the patient's emotional well-being and care.

We recognize that this can be disappointing to our visitors, patients and residents, and we apologize for any inconvenience this may cause you or your family. The health of you and our patients/residents is our top priority.