Visitor Restrictions

Effective September 6, 2021

Visitors with COVID symptoms will not be allowed into the hospital

  • All visitors must enter through the main lobby during regular visiting hours (9 a.m.-6p.m.) or through the ED entrance after visiting hours.
  • All visitors must properly (covering the nose and mouth) wear masks 100% of the time while in the building.
  • All visitor exceptions should be documented in the Epic flowsheet at the time of approval and/or when determined to be at end of life.

Inpatients (non-COVID) – 1 visitor per day

  • Admitted non-COVID patients may have 1 (one) visitor per patient per day.
  • Visitors must remain in the patient’s room and contact nursing staff when leaving
  • Visitation hours are 9 a.m.– 6 p.m.
  • Visitors must be 16 years of age.
  • Visitors must always properly wear a mask (even in patient’s room).
  • Visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings.
  • Members of the Clergy are not counted as visitors.
  • Doulas are not counted as visitors

Exceptions that allow for visitors:

  • End of life (expected death within 1-3 days) as determined by the team.
  • Visitation in the Special Care Nursery (SCN) will remain unchanged.
  • One banded individual can be at the infant’s bedside at a time while the infant is in SCN.

Visitors in the Labor, Delivery, Recovery and Postpartum (LDRP) area will be accommodated according to the plan outlined below:

One primary support person will be the recipient of the second infant ID band and, as such, should remain with the woman during labor and delivery and through the postpartum stay as much as possible.

ID bands will not be changed to allow multiple people to be the primary support person for the couplet, so this person should ideally be available for the entire hospitalization. ·

One additional support person per patient per day may visit in the FBC. 

During labor, visitation will be open around the clock for that individual.

The waiting room will be closed, so both visitors should remain in the LDRP. ·

After regular visiting hours, a single visitor may accompany a patient to the room for one hour after an inpatient surgery.

For exception requests not listed above – following the attending physician’s recommendation or when otherwise identified, consult with Clinical Administrator who will in turn escalate the request for approval to Administration.

Emergency Department Visitors – 1 (one) visitor per patient

  • A single companion may stay with the patient.
  • If a patient is being admitted after regular visiting hours, 1 visitor will be allowed to go to the inpatient department for 60 minutes.
  • Visitors must always remain in patient’s room.
  • Visitors must always properly wear a mask (covering the nose and mouth).
  • Additional visitors will be asked to wait in their cars.

Same Day Surgery/IR/ Cath Lab/EP/Imaging/Outpatient Diagnostic Testing

  • A single companion may accompany the patient and then wait in the waiting room if space allows for social distancing. Otherwise, they will be asked to wait in their vehicle.
  • A single companion will be allowed in with the patient for discharge instructions if needed or will be completed over the phone.
  • If a patient is being admitted after regular visiting hours, 1 (one) companion will be allowed to go to the inpatient department for 60 minutes. Inpatient guidelines then apply.

***End of Life Non COVID-19

A reasonable number of visitors (with preference for immediate family and those living in the same household) may be with their loved one at time of death.
Nursing will notify security that additional visitors will be allowed due to end of life.
***End of Life COVID - 19

  • Up to 2 (two) visitors may be approved by manager or clinical administrator. 
  • Visitors must not be present during any aerosolizing procedure (e.g. terminal extubation)
  • Note the names of the visitors in the patient’s chart and notify clinical administrator.
  • Nursing must educate visitors regarding risks and assist with proper donning/doffing of PPE.



Free parking is available for our patients and visitors. When available, we also have a shuttle service to and from the parking lot. Please call 513-624-4535 for more information. 


Flowers, Packages, and Mail


We welcome flowers and packages for our patients from their loved ones. Please have flowers and other packages sent to the following hospital address:


Mercy Health - Anderson Hospital

7500 State RoadCincinnati, Ohio 45255All mail, packages and flowers addressed to a patient will be delivered to his or her room. Mail received after a discharge will be forwarded to the patient’s home. Florists will be directed to deliver flowers received after discharge to the patient’s home.

Food and Dining

Cafeteria Monday-Sunday:

Breakfast 7-10 a.m.
Continental Breakfast 10-11 a.m.
Lunch 11 a.m.-2 p.m.


Starbucks Café in Lobby (includes salads, soups and sandwiches):

6:30 a.m.-6 p.m. Monday-Friday
7 a.m.-noon Saturday
Closed Sunday


Gift Shop:

8 a.m.-4 p.m. Monday-Friday


Vending Machines:

Vending machines are located in the cafeteria and the Emergency Department waiting area.

ATM and Banking Services

Two ATM machines are located at the cafeteria entrance.

Smoking Policy

The hospital is a tobacco-free facility. Smoking and tobacco products are prohibited on the hospital campus and cannot be used anywhere on our property, including the parking areas.