Visitor Information

Visiting Hours

At Mercy Health – Anderson Hospital, we understand the value of including family members in the healing process of our patients. For your convenience, we would like to welcome all guests to visit us at any time the patient wishes to take advantage of our open visitation.

Visitors are encouraged to stop at the Information Desk located in the Main Lobby Entrance for patient room and telephone number information. Please understand that to protect the confidentiality of our patients, nurses and other hospital caregivers may be limited in the information they can provide.

 

Parking

 

Free parking is available for our patients and visitors. When available, we also have a shuttle service to and from the parking lot. Please call 513-624-4535 for more information. 

 

We also offer chauffeur service Mon. – Fri., 8 a.m. – Noon and from 4 p.m. – 8 p.m. If you or your visitors need a ride, please call 513-624-4500.

 

Flowers, Packages, and Mail

 

We welcome flowers and packages for our patients from their loved ones. Please have flowers and other packages sent to the following hospital address:

 

Mercy Health - Anderson Hospital

7500 State Road
Cincinnati, Ohio 45255
All mail, packages and flowers addressed to a patient will be delivered to his or her room. Mail received after a discharge will be forwarded to the patient’s home. Florists will be directed to deliver flowers received after discharge to the patient’s home.

Food and Dining

Cafeteria

 

Located on Level 1, the cafeteria is open Mon. through Fri., weekends and holidays:

 

Breakfast: 6:30 – 9:30 a.m.

Lunch: 10:30 a.m. – 2:00 p.m. and 4:30 – 6:30 p.m.

Dinner: 3:15 – 6:30 p.m.

 

Lobby Café

 

Located near the main entrance, the Café serves snacks, beverages and pastries. It is open Mon. - Fri., 7 a.m. – 3:00 p.m., and weekends, 7 am – 11 a.m.

Vending Machines

Vending machines are located in the cafeteria and the Emergency Department waiting area.

Gift Shop

Our Gift Shop is located in the Atrium near the main entrance and is open Mon. – Fri., 9 a.m. to 8 p.m., and Sat., 10 a.m. to 4 p.m., and Sun., 11 a.m. – 4 p.m.

ATM and Banking Services

Two ATM machines are located at the cafeteria entrance.

Smoking Policy

The hospital is a tobacco-free facility. Smoking and tobacco products are prohibited on the hospital campus and cannot be used anywhere on our property, including the parking areas.