Temporary Visitor Restrictions
For the health of our patients, visitors, health care providers and communities, we ask that people do not visit our facilities, including senior services and long-term care locations. For mother/baby and pediatric patients, visitors are limited to a designated partner or primary caretaker/guardian (only one at a time). Exceptions will be considered based on end-of-life situations or when a visitor is essential for the patient's emotional well-being and care.
We recognize that this can be disappointing to our visitors, patients and residents, and we apologize for any inconvenience this may cause you or your family. The health of you and our patients/residents is our top priority.
Thank you for your interest in Mercy Health – Urbana Hospital. Our services and facilities have been designed for the comfort and convenience of our patients and visitors.
Personal attention, friendliness and warmth are a tradition at Mercy Health – Urbana Hospital. Our highly skilled staff works to balance tenderness with state-of-the-art technology and care.
We know you love to have visitors and so do we. But too much company can be tiring and slow down your recovery. Our visiting hours have been designed with you in mind.
Visiting Hours: 11:00 a.m. - 2:00 p.m. and 4:00 p.m.-8:00 p.m. Please, no visitation during quiet hours, 2:00 p.m. - 4:00 p.m.
Visitation by Children: Children are permitted to visit but must be accompanied by an adult. In the Intensive and Coronary Care units, visitation by children must be approved by nursing staff.
Special visiting hours may apply. Please check with the nurses station for the visiting hours of the you wish to visit.
The State of Ohio requires appropriate dress, including shirts and shoes for all visitors.
Some of our patients are on special diets. We ask that visitors check with the nurse before bringing any food to a patient.
Food and Dining
Mercy Health – Urbana Hospital offers a full service cafeteria, located on the ground floor. We recommended visitors ask our staff for cafeteria hours as they are subject to change. Vending machines are available 24 hours a day in the cafeteria.
Send a Get Well Greeting Online
With this free service of on-line greeting cards, Mercy Healths makes it easy to send words of cheer and encouragement to loved ones while they are still in the hospital. An on-line greetings can be sent to any inpatient currently admitted at Mercy Health – Springfield Regional Medical Center, Mercy Health – Urbana Hospital, or Mercy Health – McAuley Senior Living.