Visiting Hours

At Mercy Health — Clermont Hospital, we understand the value of including family members and friends in the healing process of our patients. For your convenience, we would like to welcome all guests to visit us at any time the patient wishes to take advantage of our open visitation.

Visitors are encouraged to stop at the Information Desk located in the Main Lobby Entrance for patient room and telephone number information. Please understand that to protect the confidentiality of our patients, nurses and other hospital caregivers may be limited in the information they can provide.

Need a place to retreat? A holistic approach to your health and wellness is an essential factor when it comes to healing. We would encourage you and your visitors to relax and rejuvenate your spirit in our Chapel on the first floor.

Behavioral Health

  • Visitation will be from 4pm-6pm for both Adult and Senior Behavioral Health units
  • No visitation may occur in patient rooms, visits are to take place in the day space areas only
  • Visits must be at least 18 years of age
  • No animals are permitted on the units, except for pet therapy or service animals that have been arranged and approved by unit leadership
  • Staff may reserve the right to adjust or interrupt visiting hours temporarily to maintain a safe and therapeutic environment

Parking

Free parking is available for our patients and visitors.

Patient Information

Patient information, patient room numbers and telephone numbers can be found by calling 513-732-8200.

Flowers, Packages, and Mail

We welcome flowers and packages for our patients from their loved ones. Please have flowers and other packages sent to the following hospital address:

Mercy Health — Clermont Hospital
3000 Hospital Road
Batavia, Ohio 45103

All mail, packages and flowers addressed to patients will be delivered to their room. Mail received after a discharge will be forwarded to the patient’s home. Florists will be directed to deliver flowers received after discharge to the patient’s home.

Food and Dining

Cafeteria

Located on Level 1 is open Monday - Friday, weekends and holidays:
Mon – Fri   7a – 10a, 11a – 2p, 4p – 6p
Sat / Sun   7a – 10a, 11a – 3p 

Gift Shop

Our Gift Shop is located near the main entrance and is open Mondays 9a – 4:30p    Tues – Fri  9a – 6:30p.

ATM and Banking Services

Located in the lobby

Smoking Policy

The hospital is a tobacco-free facility. Smoking and tobacco products are prohibited on the hospital campus and cannot be used anywhere on our property, including the parking areas.