In accordance with CDC guidelines, masks are strongly recommended for all visitors while inside the hospital walls and in all Mercy Health facilities.

As of 4/12/2023, there are no restrictions on visitation on non-COVID-19 inpatient units at Mercy Health, with the exceptions noted below:

Mothers in labor may have four designated visitors. Once mom and baby are in the post-partum area, moms may have two visitors for emotional well-being and care.

Critical Care Units may have visitors from 7a – 7p. Number of visitors will depend on condition and diagnosis of patient. Exceptions may be made for end or life patients.

Emergency Department: Limitations to visitors may be necessary based on condition of patient and or diagnosis.  Nursing staff will limit visitors on a case-to-case basis.  

Patients in diagnostic areas are recommended only to have one individual, preferably an essential caregiver/guardian, with them for emotional well-being and care.

Patients in Surgery and Ambulatory Surgery Center are recommended to have only one individual, preferably an essential caregiver/guardian with them for emotional well-being and care. If the patient is a child, the child may be accompanied by 2 essential care givers.

Hospice - Call for hospice guidelines before visiting.

Urgent care: Recommend only one visitor with each patient. If the patient is a minor, he or she may be accompanied by 2 parents, guardians, or supportive family members.

We recommend that patients in our community medical offices have one individual, preferably an essential caregiver/parent/guardian, with them for emotional well-being and care. Examples of an essential caregiver include the parent/guardian of a minor, family/caregiver of an individual who is impaired due to age or physical/cognitive disability.

Infants in a covered carrier can accompany the patient when necessary. Some units may have dedicated hours that children can visit patients.

Clergy and Faith Leaders may visit for end of life and briefly for other exceptional circumstances approved by charge nurse for COVID units. Clergy may visit other inpatients without restriction.

Lobbies & waiting rooms – It is strongly recommended that all people in lobbies and waiting rooms wear a mask, as well as recommended that you limit how many visitors accompany you to the hospital and waiting room

Behavioral Health
– visitation per unit policy and specified hours

No visitors to COVID-19 units or to patients being ruled out for Covid: Exceptions will be considered on individual basis and for end-of-life situations.

 

Visitors:

Agree not to be a visitor if experiencing any symptoms of illness

Perform hand hygiene frequently, especially before putting on and after taking off a mask

Try to minimize time in hallways and common areas.

Lourdes Hospital recommends that anyone at high risk for severe illness, such as older adults or those with serious underlying conditions, not visit at this time.
Visitor Information

Internet

Mercy Health — Lourdes Hospital offers free wireless internet access to patients and visitors. Feel free to bring your WiFi enabled laptop or hand-held device with you to your next appointment/visit.

Smoking Policy

To protect the health of our patients, visitors and associates, smoking is prohibited on the Lourdes campus. This includes all buildings, parking lots, and grounds.