Temporary Visitor Restrictions

The following visitor restrictions are currently in place for the health and safety of our patients and community.

Two (2) Visitors ONLY

  • Procedural / outpatient testing
  • Admitted patients (excluding COVID-19 patients)
  • Emergency Department patients
  • ICU (limited to 2 hours)

COVID Positive Patients ONLY

  • Visitors will coordinate with care delivery team

No Visitor Restriction

  • Mother/baby and NICU
  • End-of-life situations or when essential for well-being and care (exceptions could apply in this situation)
  • Community clergy/spiritual support

General Restrictions

People with signs and symptoms of illness are not permitted to visit

  • Symptoms include fever, cough, sore throat, body aches

*We recommend people who are at high risk for severe illness (e.g., older adults, those with serious underlying conditions) do not visit at this time.

General Guidelines

  • Visiting hours are 7am – 8pm Monday through Sunday.

    Visitors should report directly to the patient room and are encouraged to remain in the room during entire visit.
  • Café and coffee shop are open to visitors. Please return to patient’s room immediately after checking out.
  • Gift shop and retail pharmacy are open to visitors
  • Visitors are not permitted to congregate in common areas (main lobby, surgery lobby, café seating area, etc.).
  • Visitors will be monitored for compliance of visitation guidelines and may be asked to leave if they are not following them appropriately.
  • For your safety and the safety of others, all patients, visitors and associates must wear a mask correctly covering their nose.
  • Please practice social distancing: Keep 6 feet of distance between yourself and others. Please be aware of and follow spacing recommendations, such and tape markings and chairs spaced apart.
  • Please wash your hands. Use soap and water for at least 20 seconds. If unavailable, use hand sanitizer.

Send a Get Well Greeting Online

With this free service of on-line greeting cards, Mercy Healths makes it easy to send words of cheer and encouragement to loved ones while they are still in the hospital. An on-line greetings can be sent to any inpatient currently admitted at Mercy Health – Springfield Regional Medical Center, Mercy Health – Urbana Hospital, or Mercy Health – McAuley Senior Living. 

Click Here to Design your eCard

Send a Get Well Greeting Online

With this free online greeting card service, Mercy Health makes it easy to send words of cheer and encouragement to loved ones while they are still in the hospital. Online greetings can be sent to any inpatient currently admitted at Mercy Health – Springfield Regional Medical Center, Mercy Health – Urbana Hospital, or Mercy Health – McAuley Senior Living. 

 

Click Here to Design your eCard