Toledo
Mercy Health — Defiance Hospital
Accepted Insurance Plans Mercy Health Defiance Hospital Patient and Visitor Information
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Patient Information

Temporary Visitor Restrictions

Mercy Health is commited to the health of our patients, visitors, health care providers and communities. Please note that our hospitals have updated visitor restrictions to allow limited visitors on site.

Please note that we will continue to restrict all visitors from our COVID-19 units although our teams will be happy to assist with creating virtual visit opportunities. Additionally:

  • Two visitors (parent/guardian) with pediatric patients.
  • Two visitors for Labor & Delivery patients.
  • One visitor for all admitted patients, including ER patients (excluding COVID-19 patients)
  • In accordance with CDC guidelines, masks are recommended, but no longer required, in our facilities.

    However, visitors should not visit patients if they have recently experienced a high-risk exposure to someone with COVID-19, a respiratory illness or other symptoms associated with COVID-19.
  • All visitors will have their temperature taken before entering the facility.

As always, we ask anyone who may be experiencing symptoms of illness to refrain from visiting your loved one until you are feeling better. Please check back here for updates to these guidelines.

Hospital Pre-Registration

Thank you for choosing Mercy Health for your healthcare needs.

Please take a moment to complete your pre-registration. We ask that you do this more than three days prior to your service. On the day of your procedure, please bring your insurance cards and photo ID with you for verification. If you have any questions, please contact our Customer Service Team. We are happy to help you in any way.

To pre-register, please click here.

 

Visiting Hours

Mercy Health – Defiance Hospital puts patients and families first. We know that family and friends play an important role in overall healing. Our visiting hours are from 8am - 9pm. Compassionate care is a top priority at Mercy Health – if necessary visitors may be asked to step out of the room so our caregivers can provide that care or limit their stay based on the patient’s condition.

Pricing

Mercy Health is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities. For more information, please learn more about estimating your cost.

Disclaimer: The information provided in the link is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. For more information about the cost of your care, please contact our patient financial services staff at 513-981-6445 or 877-956-3729 (phone menu option #2).

For more information, please visit our chargemaster FAQ page.