We are updating our visitation guidelines effective July 3, 2023. Visitation for children under 16 should be limited.
Inpatient Visitation Hours 6 am – 11 pm daily including all ICUs
· 2 visitors per patient at a time (exceptions will be made for special circumstances)
· Overnight stays for 1 designated family member can be arranged in coordination with a team lead or nursing leader.
OP Testing and Procedural Areas Visitation (X-ray, Surgery etc.)
· 2 visitors per patient at a time
ER Visitation
· 2 visitors per patient at a time (exceptions can be made for special circumstances)Parking
If needed, car retrieval for patients and visitors who depart after 6:00 p.m. should be established in conjunction with the Mercy Health Police Department.
For the emergency entrance, car retrieval for patients and visitors who depart after 10:00 p.m. should be established in conjunction with the Mercy Health Police Department.
Parking is available 24 hours a day, 7 days a week in the parking deck. A $3 flat rate is paid upon exit. For your convenience, you may purchase a parking token before returning to your car. Token machines are in the lobby area near the revolving door, on the bridge leading to the parking deck, and outside the Mercy Health Police Department office, located on the street level of the parking deck.
Be sure to lock your car. If you need help with your vehicle, please call Mercy Health Police Department at ext. 3288.
Food and Dining
Vending Machines
Vending machines with beverages and snacks are located on the second floor near the cafeteria. They are available 24 hours a day, 7 days a week.
Guest Meals
Family members or friends of our patients may want to dine with you at your bedside. Guest trays cost $5 per person for breakfast and $8 for lunch or dinner and may be purchased at the cafeteria. After payment, your guest will give the register receipt to your floor hostess and order their mail using the phone in your room.
Cafeteria
Our Cafeteria is located on the second floor.
Cafeteria Hours
Breakfast: 6:30 a.m. to 10:00 a.m.
Lunch and Dinner: 10:45 a.m. to 7:00 p.m.
Overnight: 3:00 a.m. to 5:00 a.m.
Espresso Café
The Espresso Café offers Starbucks coffee, fruit drinks, smoothies, sandwiches, yogurts, salads and muffins. It is located on the second floor of the South Pavilion.
Espresso Café Hours
Monday through Friday, 6:30 a.m. to 4:00 p.m.
ATM and Banking Services
An ATM is located in the main lobby.
Smoking Policy
Because we value the health and safety of our patients, staff and visitors, smoking is prohibited on all hospital property, including the grounds, sidewalks and garages. Tobacco alternatives are offered to each patient where it is medically appropriate, upon admission. Patients may not leave the hospital to smoke. Doing so may result in immediate discharge against medical advice for noncompliance with hospital rules for patient safety.