Publication names Mercy Health 2016 Most Wired Healthcare System

(CINCINNATI; July 6, 2016) – Mercy Health – a Catholic healthcare ministry serving Ohio and Kentucky – announces that it is one of 2016’s Most Wired® healthcare systems, according to results of the 18th Annual Health Care’s Most Wired® survey, released today by the American Hospital Association’s (AHA) Health Forum.

The survey found that technology is improving the efficiency of care delivery and creating a new dynamic in patient interactions. According to the survey, Most Wired hospitals are using telehealth to fill gaps in care; provide services 24 hours a day, 7 days a week and expand access to medical specialists.

“At Mercy Health, technology helps us drive both greater access and better care for our patients,” said Rebecca Sykes, Mercy Health  chief information officer. “Enhancements to our electronic medical record system will enable us to offer e-visits widely and share more information with our patients to help them partner with our providers in their care.”

This year’s results show:
• Consultations, office visits and stroke care are among the top telehealth services offered in hospitals
• Stroke care is the most rapid growth area for telehealth services up 38 percent from 2015, as evidence-based studies emphasize the time urgency of stroke care.
• More than 25 percent of hospitals use internet-enabled monitoring devices for chronic disease management of congestive heart failure, diabetes and heart disease

In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team. Sixty-eight percent accept patient-generated data through the patient portal and 26 percent of Most Wired organizations offer e-visits through a mobile application.

“Hospitals are breaking-out of their traditional four walls and providing care where and when patients need it,” said Rick Pollack, president and CEO of the AHA. “These Most Wired hospitals exemplify this transformation by harnessing technology, engaging patients and offering services remotely. And, removing policy and other barriers to telehealth will allow even faster adoption of these amazing technologies.”

Most Wired hospitals are utilizing population health management tools and partnering with other health care providers to share critical clinical information used in analyzing interventions aimed at key patient groups, such as those with diabetes. To get patients the right care, hospitals are using predictive modeling to eliminate preventable problems:
• 53 percent interface electronic health record data with population health tools
• 62 percent stratify patients according to risk
• 51 percent aggregate data from patient encounters to create a community health record

The versatility of mobile technologies makes it possible for clinicians and care team members to have the right tools for sound clinical decision-making wherever they are: 81 percent of Most Wired hospitals use mobile applications to notify clinicians of sudden changes in patient conditions and correlated events such as falls or respiratory distress or failure.

As they build out new capabilities, hospitals are also taking strong actions to ensure health data is secure.
• More than 90 percent use intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts
• 84 percent conduct a third-party security audit annually to ensure that guidelines are followed

Health & Hospitals Networks (H&HN) publishes HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2016, annually. The 2016 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals—more than 34 percent of all hospitals in the U.S.—examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.

The American Hospital Association is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit www.aha.org.

Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, visit www.healthforum.com.

Mercy Health (formerly Catholic Health Partners) is the largest health system in Ohio and one of the largest health systems in the United States, employing more than 34,000 employees in Ohio and Kentucky. With $6 billion in assets, Mercy Health operates about 450 health facilities, including 23 hospitals, eight senior living communities, five hospice programs and seven home health agencies. Its accountable care organization, Mercy Health Select, is one of the top 10 ACOs in the country for Medicare Shared Savings, generating more than $15 million in savings in 2014. In keeping with its mission, Mercy Health provides about $1 million per day in community benefit services. Mercy Health is a founding member of Health Innovations Ohio, which focuses on providing health services that result in higher quality, better health and greater value. For more information, visit www.mercy.com or connect with Mercy Health on Facebook, LinkedIn, Google+, Pinterest and Twitter (@LivingMercyHlth).