Mercy Health is expanding access to care in Northwest Ohio with the launch of its new Community Paramedicine Program in Allen County this month. The program is designed to help patients successfully transition from hospital to home while reducing avoidable emergency department visits and hospital readmissions.
The Community Paramedicine Program pairs specially trained paramedics with patients who may benefit from additional support after discharge. Community paramedics will make in-home visits to help patients understand medications, follow treatment plans, address barriers to care, and connect with community resources.
“Many of the challenges patients face happen after they leave the hospital,” said Ali Twining, director of field operations for Mercy Health Regional Transport. “This program allows us to meet patients where they are, helping them navigate recovery, avoid unnecessary complications and stay healthy in their homes.”
Hospital discharge planners and case management teams will identify patients who meet established clinical criteria and could benefit from additional support after leaving the hospital, including those recovering from congestive heart failure, COPD, sepsis, and falls or weakness. The program is also intended to help patients whose recovery may be complicated by transportation challenges, medication management needs, or other social barriers to care. Patients who do not qualify for home health, hospice, or similar benefit-covered services may also be eligible. Participation in the program is voluntary.
Working collaboratively with primary care providers, care coordinators, case managers, community health workers and the Mercy Health Residency Clinic, the Community Paramedicine team will provide personalized follow-up support that complements, but does not replace, a patient’s relationship with their healthcare provider. The team will help reinforce care plans, address barriers to recovery and connect patients with resources that support long-term health and independence.
“This program is another example of Mercy Health’s commitment to extending care beyond the walls of our hospitals and clinics,” said Tyler Smith, director of Community Health for Mercy Health — Lima. “By partnering with local providers and community organizations, we’re creating a stronger support system for some of our most vulnerable residents and helping them access the right care at the right time.”
Funding for the initiative is being provided through Mercy Health Community Health, the Mercy Health Foundation and grant opportunities through the Ohio Department of Health’s Rural Health Transformation Program.
Mercy Health’s Community Paramedicine Program is part of a broader commitment to improving community health by helping residents access the care, resources and support they need to live healthier lives. To learn more about community health programs and services available in the region, visit mercy.com.