Lourdes HomeCare Receives Five Star Patient Experience Rating

Paducah, KY (February 16, 2016) – Lourdes is pleased to announce that the Centers for Medicare & Medicaid Services (CMS) has given Lourdes HomeCare a five star patient experience rating.  Five stars is the highest rating and reflects the best patient experience.

Home Health Compare is the public information website that provides information on how well Medicare-certified agencies provide care to their patients. The star ratings report patients’ experiences using data from patients (or the family or friends of patients) that have been treated by the agency.

“We are thrilled with this honor,” says Kay Williams, Lourdes Hospice and HomeCare Director. “This validates what we have known to be true, that our team of therapists, nurses, aides, social workers and supporting cast are committed to providing the highest quality and most compassionate care to our patients and their families.”

For more information about the HHCAHPS Survey, please visit the official HHCAHPS Web site, here:  https://homehealthcahps.org