Hospital Wayfinding

Please use the map below to find your way around St. Vincent Medical Center Campus.

Interactive Map

Downloadable Map

Hospital Pre-Registration

Thank you for choosing Mercy Health for your healthcare needs. 

Please take a moment to complete your pre-registration. We ask that you do this more than three days prior to your service. On the day of your procedure, please bring your insurance cards and photo ID with you for verification. If you have any questions, please contact our Customer Service Team. We are happy to help you in any way.

To pre-register, please click here.

Request Medical Records

Mercy maintains adult medical records for 10 years from the date of service. Records for Minors are maintained until Age 20, but at least for 10 years.

You can request a copy of your medical records, or the medical records of someone you have legal representation over, by filling out the form below:

English Form

Spanish Form

To have records sent to another party (physician, attorney, your spouse or another family member) use this form:

English Form

Spanish Form

Mail the completed form to:

Mercy Health - St. Vincent Medical Center
947 S. Wheeling
Oregon, OH 43616
Phone: (419) 696-5601
Fax: (419) 696-5510

You may also email us at:

Records are kept off site so please allow time for processing. A picture ID is required when picking up medical records. If you select to have your medical records mailed to your home or to another location, a copy of your photo ID must be included with the mailed or faxed request.

Visiting Hours

Visiting hours are not restricted at Mercy St. Vincent Medical Center.  Please talk with your loved one's nurse to coordinate times appropriate for the patient, care team, and family.  


Free parking is available in the lighted, secure parking garages adjacent to the hospital. Valet Parking is also available Monday through Friday at the main entrance for a nominal fee.

Patient Information

For patient information, call 419-251-4200. 

Food and Dining



Cafeteria Hours:

Full Service Breakfast Bar - 6:30 a.m. to 9:30 a.m.

Closed - 9:30 a.m. to 10:30 a.m.

Full Service Lunch - 10:30 a.m. to 3:00 p.m.

Full Service Dinner - 3:00 p.m. to 6:30 p.m.

Self Service - 6:30 p.m. to 7:00 p.m.

Closed - 7:00 p.m. to 6:30 a.m.


ACC Coffee Shop




Monday - Friday - 6:00 a.m. to 6:00 p.m.

Full Service Brunch - 11:30 p.m. to 2:30 a.m.

Full Service Lunch - 10:30 a.m. to 3:00 p.m.

Home Away from Home

Home Away from Home is located on the campus of Mercy St. Vincent Medical Center. It houses 15 guestrooms, each complete with two queen-sized beds and a private bathroom, telephone, TV and daily housekeeping services. A comfortable lobby, children's play area, vending machines, and a laundry room are also part of the facility. Rooms are available on a first-come, first-served basis.


Who can use Home Away From Home?

Anyone who lives an hour or more away and needs to stay close by, such as:

  • Families of critically ill or injured patients
  • Families of any sick child or neonate
  • Patients and their families who are scheduled for early morning procedures where travel distance is burdensome 

How much does it cost?

We have a suggested $30.00 per night donation.  Those who are in a position to give more offset the cost to those who are financially unable to donate.  We do not send out statements or bills, but simply provide an envelope and payment form upon admission for payment at guest convenience.


How do I request a room?

Call (419) 251-6400 to talk to a representative 24/7.  We do not accept reservations and have arrangements with a local hotel during those occasions in which we are not able to accommodate guests on our waiting list.   Guests are responsible for the cost of the hotel.



2213 Cherry St.,
Toledo, OH 43608