Our Mission prompts us to minister to both your physical and spiritual needs.  Communicating your specific concerns will help make your stay as comfortable as possible and help us to serve you better.  As a patient, you have the right to:

  • Have considerate, safe and respectful care, regardless of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
  • Participate actively in decisions regarding your medical care before care is given or discontinued. To the extent permitted by law, this includes the right to give your informed consent for treatment and the right to refuse treatment.
  • Know the names of physicians involved in your care.
  • Receive information from your physician about your illness, course of treatment and prospects of recovery, all in terms you can understand.
  • Receive all the information you need about any proposed treatment or procedure. Receive written information about your rights under the state of Ohio law to make health care decisions, including the right to accept or refuse treatment and the right to execute advance directives.
  • Receive information about the hospital’s policy on implementation of advance directives.
  • Full consideration of privacy concerning your medical care.
  • Confidential treatment of all records pertaining to your care and stay in the hospital
  • Response to any reasonable request you may make for service.
  • Have access to assistive aids/interpreter services at no additional cost.
  • Be informed about how to file a grievance to allow for follow up in a timely manner.
  • Leave the hospital against the advice of your physician.
  • Reasonable continuity of care.
  • Be informed of your continuing health care requirements following your discharge from the hospital.
  • Examine and receive an explanation of your bill.
  • Know which rules and policies apply to your conduct as a patient.
  • Be free from physical or mental abuse and corporal punishment. This includes restraints, and will only be used when necessary and not as coercion, discipline, convenience, or retaliation. 
  •  Have your rights exercised by the person responsible to make decisions regarding medical care on your behalf, if you are unable to make these decisions yourself.
  • Have the right, with your consent, to receive visitors whom you designate as well as have the right to deny or withdraw this consent at any time. The hospital will not restrict visitation based on color, race, national origin, religion, sex, gender identity, sexual orientation or disability.[1]
  • Have a family member or representative of your choice and your own physician notified promptly of your admission to the Hospital.

Patient Responsibilities

To Provide Information:

  • Patients have the responsibility to provide, to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalization, medications and other matters relating to their health.

To Follow Instructions:

  • Patients are responsible for following the treatment plan recommended by the practitioner primarily responsible for their care. Patients are responsible for their actions if they refuse treatment or do not follow the practitioner’s instructions.

    [1]The Hospital allows for the presence of a support individual of the patient’s choice, unless the individual’s presence infringes on others rights, safety, or is medically or therapeutically contraindicated.   The individual may or may not be the patient’s surrogate decision-maker or legally authorized representative.