Mercy Health – Tiffin Hospital is pleased to have been named as a recipient of the 2019 Excellence in Patient Care Award from Huron’s Studer Group business. This award recognizes Mercy Health – Tiffin Hospital’s outstanding performance and overall improvement in the processes impacting patient flow for 2018. 

“The safety and satisfaction of our patients is at the core of the care we provide, and I’m pleased that our providers and staff have been recognized for their amazing work,” said Lynn Detterman, president, Mercy Health – Toledo Rural Market. “Patients typically do not want an emergency department visit, but this recognition demonstrates that our Tiffin team will ensure that those who do need emergency care, will receive excellent service and care.”

Excellence in Patient Care Awards are presented annually to a select group of partner organizations from Huron’s Studer Group business. To be eligible for an award, an organization must demonstrate overall improvement in areas such as patient satisfaction, and employee and physician engagement.

The awards will be presented at the 17th annual What’s Right in Health Care® leading practices conference, which takes place Aug. 13-15, 2019, in Dallas, Texas. The conference attracts administrative and clinical healthcare professionals from the U.S., Canada and Australia.

“We congratulate Mercy Health – Tiffin Hospital on this achievement,” said Debbie Ritchie, managing director in Huron’s Studer Group business. “This recognition highlights their dedication to improving the patient experience and achieving excellence in healthcare.”