Howland Medical Center Celebrates 10,000th Patient Visit
YOUNGSTOWN, OHIO (July 20, 2017) – Just three months after it first opened its doors to the community, Mercy Health - Youngstown's Howland Medical Center reached a significant milestone: its 10,000th patient visit.
The unsuspecting patient, Youngstown’s Margie J. Lateef, was surprised to be greeted by Mercy Health leaders, who marked the occasion by presenting Lateef with celebratory signs, balloons, flowers and a gift card for a local dining experience.
Lateef was nearly speechless, noting that she chose the point of care because her long-time physician sees patients in the center, but that the experience has been an added bonus.
“It’s beautiful and innovative,” Lateef said. “I’m glad I can see my doctor here.”
The Howland Medical Center was created to take the hassle out of the healthcare experience by co-locating primary care physicians, specialists and in-demand outpatient services under one roof. This approach maximizes the coordination of care and makes it easier for patients to navigate physician encounters, diagnostics, treatment and surgery, rehabilitation and recovery.
An extension of Mercy Health’s St. Joseph Warren Hospital, the Howland location is another way for the hospital to bring services to the places where members of the community live, work and play. Kathy Cook, president of the hospital, said the community’s initial response to the center has exceeded expectations.
“We’ve been blown away by the community’s reaction to this point of care,” Cook said. “When we created this center, we re-imagined the patient experience, and the community has responded. We’re so grateful to our patients, like Margie Lateef, who have enthusiastically embraced our guest services approach, healing environment and one-roof access to our physicians and services. We were thrilled to be able to celebrate our first significant milestone here.”
The Howland Medical Center is located at 1932 Niles-Cortland Road NE in Warren’s Howland Township. The center enables patients to access primary care; audiology; ear, nose and throat; orthopaedics; lab services; diagnostic imaging; and physical medicine under one roof. Rehabilitation services will soon be available at the center.