Meet the leaders of our Lorain Region
Edwin Oley has dedicated more than 40 years to improving the health of Lorain County residents. Always focused on community needs, Oley has built an impressive physician network within the Mercy Health system and expanded specialty services, giving Lorain County residents access to advanced care close to home.
Charlotte (Char) Wray
Char Wray has served the greater Lorain community for more than 25 years as a nurse, hospital administrator and patient advocate.
At Mercy Health Lorain, Charlotte continues to improve clinical and business performance that preserves and expands access to health care for those who need it most, including Mercy Health Lorain and Mercy Health Allen Hospitals. She has spearheaded programs focused on patient experience, safety and retention and ensures the hospitals offer key clinical services delivered by caring and highly experienced associates. In addition to her daily operational oversight, Char also leads the delivery of state-of-the-art cancer care in Lorain county through the Mercy Health Cancer Center located in Elyria, Ohio.
Since Charlotte joined the ministry in 2018, she has worked to strategically lead the markets efforts on patient experience and satisfaction. Additionally, She leads the strategy deployment teams focused on Growth and Innovation as well as Operational Excellence. She understands the importance of providing expert, high-quality care close to home and is humbled to continue to build upon the legacy of the Sisters of the Humility of Mary – while continuing to stay ahead of industry trends, technology and therapies.
Charlotte’s achievements have led to numerous honors, including a two-time recipient of Becker’s Top Woman in Hospital and Health System Leaders to Know, a Greater Cleveland YWCA Woman of Professional Excellence award and a Cleveland Magazine Faces of Care award.
She is deeply entrenched in the Lorain community and serves as a member of the Lorain County Community College Foundation Board, Lorain County Workforce Development Agency Board, Lorain County Chamber of Commerce Board and as an Elyria Rotarian.
Gilbert Palmer, MD, FAEP, FAAFP
Dr. Gilbert Palmer is the Chief Clinical Officer for the Lorain Market and is responsible for providing physician executive leadership for the Lorain region’s clinical enterprises (hospital medical staff involved with acute care delivery, Mercy Health Physicians and Mercy Health Select). He oversees the overall mission, strategic leadership and the assurance of quality care delivery for those clinical enterprises as well as their integration.
Dr. Palmer came to Mercy Health – Lorain in 2009 as the medical director and section head of Mercy Health – Lorain Hospital. During his time at the hospital, Dr. Palmer was named Chief Medical Officer until he was named Chief Clinical Officer of the market in 2019.
Dr. Palmer graduated from Youngstown State University, earned his medical degree from Northeast Ohio Medical University (NEOMED) and completed his residency in family medicine at Forum Health in Youngstown. Dr. Palmer also holds an MBA with a specialization in healthcare from Baldwin Wallace University in Berea, Ohio. He is board certified in both emergency medicine and family medicine.
Prior to coming to Mercy Health, Dr. Palmer served in leadership roles at an emergency medical staffing company, Mercy Health St. Elizabeth Youngstown Hospital as well as a national medical staffing company, NES Health in Tiburon, Calif. It was while with NES Health that Dr. Palmer was given the responsibility of providing clinical, quality and administrative leadership for the Mercy Health emergency departments at the hospitals in Lorain and Allen. During his time with Mercy Health, Dr. Palmer has served as a quality enhancement champion as well as a servant leader within the ministry.