Meet the leaders of our Lorain Region

 

Edwin Oley
Market President, Mercy Health  Lorain

Edwin Oley has dedicated more than 40 years to improving the health of Lorain County residents. Always focused on community needs, Oley has built an impressive physician network within the Mercy Health system and expanded specialty services, giving Lorain County residents access to advanced care close to home. 

Under Oley’s leadership, Mercy Health has been regularly recognized for patient safety and quality including being ranked as one of the top 100 hospitals in the Nation for Spine Surgery, several years in a row. The health system is also an eight-time winner of the Northcoast 99 award, an honor that recognizes 99 great workplaces for top talent in Northeast Ohio. 

Active in the community, Oley has served on numerous boards including the Lorain County Chamber of Commerce, CommStar Credit Union, Lorain County Community College Foundation, and the United Way.  

Oley was recognized by the American Red Cross as its 2012 Community Hero, the Boy Scouts of America as their 2016 Distinguished Citizen Award honoree and Leadership Lorain County’s 2016 Difference Makers’ Eric Nord Award for Excellence in Leadership as well as a 2018 recipient of the Nuestra Familia Award from the Ohio Latino Affairs Commission.

Additionally, Oley has been recognized as Northeast Ohio’s Power 100 seven times by Cleveland Magazine, honoring the most powerful community leaders in Northeast Ohio. 

Cheryl Rieves, Chief Nursing Officer, Mercy Health - Lorain

Cheryl Rieves
Chief Nursing Officer, Mercy Health  Lorain

In this role, Cheryl works in close collaboration with all nursing associates at Mercy Health Lorain and Allen Hospitals as well as the ancillary sites such as Mercy Health New Life Hospice and Home Care. Cheryl works diligently to further enhance the patient experience through the alignment of nursing practice with that of the mission that continues to drive the Lorain ministry. She represents hundreds of nurses across all aspects and level of care – all while ensuring the highest standards for professional practice.

Since joining the Lorain market in 2015, Cheryl has dramatically reduced the nurse vacancy and turnover rates, led teams the earned national patient safety awards and further developed expert clinical operations in the areas of cardiac, trauma and maternity, all while maintaining expertly trained staff in all service lines within the local ministry.

Cheryl earned her associate degree of nursing from the University of Kentucky, Bachelor of Science in Nursing from Purdue University as well as her Master of Science from Indiana Wesleyan University.

Charlotte (Char) Wray
Chief Operating Officer at Mercy Health  Lorain

Char Wray has served the greater Lorain community for more than 25 years as a nurse, hospital administrator and patient advocate.

At Mercy Health Lorain, Charlotte continues to improve clinical and business performance that preserves and expands access to health care for those who need it most, including Mercy Health Lorain and Mercy Health Allen Hospitals. She has spearheaded programs focused on patient experience, safety and retention and ensures the hospitals offer key clinical services delivered by caring and highly experienced associates. In addition to her daily operational oversight, Char also leads the delivery of state-of-the-art cancer care in Lorain county through the Mercy Health Cancer Center located in Elyria, Ohio.

Since Charlotte joined the ministry in 2018, she has worked to strategically lead the markets efforts on patient experience and satisfaction. Additionally, She leads the strategy deployment teams focused on Growth and Innovation as well as Operational Excellence.  She understands the importance of providing expert, high-quality care close to home and is humbled to continue to build upon the legacy of the Sisters of the Humility of Mary – while continuing to stay ahead of industry trends, technology and therapies. 

Charlotte’s achievements have led to numerous honors, including a two-time recipient of Becker’s Top Woman in Hospital and Health System Leaders to Know, a Greater Cleveland YWCA Woman of Professional Excellence award and a Cleveland Magazine Faces of Care award.

She is deeply entrenched in the Lorain community and serves as a member of the Lorain County Community College Foundation Board, Lorain County Workforce Development Agency Board, Lorain County Chamber of Commerce Board and as an Elyria Rotarian.


Gilbert Palmer, MD, FAEP, FAAFP
Chief Clinical Officer Lorain

Dr. Gilbert Palmer is the Chief Clinical Officer for the Lorain Market and is responsible for providing physician executive leadership for the Lorain region’s clinical enterprises (hospital medical staff involved with acute care delivery, Mercy Health Physicians and Mercy Health Select). He oversees the overall mission, strategic leadership and the assurance of quality care delivery for those clinical enterprises as well as their integration.

Dr. Palmer came to Mercy Health – Lorain in 2009 as the medical director and section head of Mercy Health – Lorain Hospital. During his time at the hospital, Dr. Palmer was named Chief Medical Officer until he was named Chief Clinical Officer of the market in 2019.

Dr. Palmer graduated from Youngstown State University, earned his medical degree from Northeast Ohio Medical University (NEOMED) and completed his residency in family medicine at Forum Health in Youngstown. Dr. Palmer also holds an MBA with a specialization in healthcare from Baldwin Wallace University in Berea, Ohio. He is board certified in both emergency medicine and family medicine.

Prior to coming to Mercy Health, Dr. Palmer served in leadership roles at an emergency medical staffing company, Mercy Health St. Elizabeth Youngstown Hospital as well as a national medical staffing company, NES Health in Tiburon, Calif. It was while with NES Health that Dr. Palmer was given the responsibility of providing clinical, quality and administrative leadership for the Mercy Health emergency departments at the hospitals in Lorain and Allen. During his time with Mercy Health, Dr. Palmer has served as a quality enhancement champion as well as a servant leader within the ministry.