Thank you for choosing Mercy Health for your healthcare needs.
Please take a moment to complete your pre-registration. We ask that you do this more than three days prior to your service. On the day of your procedure, please bring your insurance cards and photo ID with you for verification. If you have any questions, please contact our Customer Service Team. We are happy to help you in any way.
To pre-register, please click here.
Request Medical Records
You can request a copy of your medical records, or the medical records of someone you have legal representation over in addition to authorizing records to be sent to another party by completing the form below:
Mail the completed form to:
Mercy Health - Tiffin Hospital
Health Information Management – ROI
1100 Neal Zick Rd.
Willard, OH 44890
Phone: (419) 964-5050
Records are kept off site so please allow time for processing. A picture ID is required when picking up medical records. If you select to have your medical records mailed to your home or to another location, a copy of your photo ID must be included with the mailed or faxed request.
Mercy Health – Tiffin Hospital puts patients and families first. We know that family and friends play an important role in overall healing. Our visiting hours are not restricted. Compassionate care is a top priority at Mercy Health – if necessary visitors may be asked to step out of the room so our caregivers can provide that care or limit their stay based on the patient’s condition.
Food and Dining
The Community Bistro
- Starbucks and Seattle's Best Coffee
- Fresh, healthy & delicious food options
- Patio dining
- Wireless internet
- Credit cards accepted
The Community Bistro Hours
6:30 a.m.–2:30 p.m.
Wolfe Creek Café
Wolfe Creek Café Hours
6:30 a.m.–7 p.m.
6:30 a.m.–2 p.m.
4 p.m.–7 p.m.
The Mercy Health — Tiffin Hospital Gift Shop offers a large variety of merchandise. Some popular items available at the gift shop include:
- Willow Tree figurines
- Greeting cards
- Swan Creek candles
- Licensed Ohio State goodies
- Children and baby gifts of plush, educational and novelty items
- An assortment of infant to toddler bracelets and pacifier clips
- Jewelry, purses, scarves and beads
- Crosses and inspirational plaques
Delivery service to patients is available by calling 419-455-7691. Our staff is happy assist you with selecting the perfect gift.
Mercy Gift Shop Hours
Mon.–Thurs., 9 a.m.–8 p.m.
Fri., 9 a.m.–6 p.m.
Sat., 9 a.m.–Noon
Disclaimer: The information provided in the link below is a comprehensive list of charges for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster. It is not a helpful tool for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of their own pocket. For more information about the cost of your care, please contact our patient financial services staff at 419-251-4069 or 800-948-3993.
Last Updated 10/1/2021
For more information, please visit our chargemaster FAQ page.