Customer Service

Customer Service is the center of communications for Mercy Health Laboratories. Patients are greeted by an experienced service representative who has a comprehensive understanding of Mercy Health Laboratory operations.

We can assist you with:

  • Test results
  • Specimen requirements
  • Ordering additional tests on previously submitted samples
  • Questions regarding turnaround time and report status
  • Sending reports to additional physicians
  • Technical and logistical information

All inquires and test information are handled in a manner that respects our patients’ personal privacy. We appreciate the opportunity to serve you and always appreciate your feedback on how well we are doing.

Contact Us:     419-251-8383