Patient Safety

At Mercy Health, we strive for patient safety in all that we do. We commit to be open and honest with patients and families.

We pledge to work together to create a culture that revolves around respectful communication and trust that fosters patient safety.

If you as a patient or as a family member of a patient, have a concern about patient safety at Mercy Health — Willard Hospital, please call the hotline at 419-251-3455 for a prompt reply to your concerns.