Mercy Health Names Pat Davis-Hagens Central Market Leader and President of The Jewish Hospital

(CINCINNATI; April 25, 2014) - Mercy Health, which provides advanced, quality care with compassion in your neighborhood through its care network, announces that it has appointed Pat Davis-Hagens the Central Market Leader and President of The Jewish Hospital effective May 2. Davis-Hagens will be responsible for Mercy Health’s network of care in central Cincinnati and also retains her responsibilities as Chief Nursing Officer (CNO) for Mercy Health, which includes improving clinical operations for the Cincinnati market.

Davis-Hagens assumes her new role from Steve Holman, who has accepted the role of President and CEO of Union Hospital in Terre Haute, Indiana.

“Pat’s long history of success in quality, leadership, team building and patient satisfaction will help her lead the Central Market and The Jewish Hospital during its time of exciting growth,” said Yousuf J. Ahmad, Market President and CEO of Mercy Health.

Ahmad also thanked Steve Holman for his service to Mercy Health and The Jewish Hospital and for his dedication to Mercy Health’s Mission.

“We wish him well as he embarks on this new opportunity.” 

As VP of Clinical Operations and CNO, Davis-Hagens has provided leadership, direction and administration of operations associated with all of Mercy Health’s patient care and clinical services. She ensures that Mercy Health provides top quality, effective and efficient care in line with Mercy Health’s mission and is responsible for driving, supporting and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility and the overall patient experience.

Previously, Davis-Hagens served as Operations Executive for Mercy Health – The Heart Institute and Chief Nursing Officer and Chief Operating Officer for Mercy Health – Fairfield Hospital. During her tenure, she successfully reorganized the patient care delivery system, implemented a shared governance structure, increased recruitment and retention of registered nurses and effective nursing leaders and initiated clinical task forces to improve quality outcomes and processes. Since starting with Mercy Health, she has had responsibility for emergency services, surgery, rehabilitation and pharmacy services. Davis-Hagens has had a number of other key achievements, including but not limited to the following:

• achieving top quartile performance for patient experience over a three-year period
• developing a professional team-based and patient-centered culture
• demonstrating continuous improvement in nursing sensitive indicators
• developing effective new programs for the acute rehabilitation unit, robotic surgery, ultrafiltration, bariatric surgery and The Heart Institute
• overseeing facility expansion and renovation of multiple areas at Fairfield Hospital
• leading the implementation of computerized physician order entry and clinical documentation systems as Mercy Health’s beta site
Prior to joining Mercy Health, Davis-Hagens spent 20 years with Provena Covenant Medical Center in Illinois as CNO, COO, Vice President of Patient Care Services/CNE, Director of Community Care Services, Director of Surgical Services and Nurse Manager. She began her career with Boston City Hospital in a variety of roles, including head nurse, clinical coordinator of employee health services, nurse internship coordinator, unit-based educator and staff nurse. Davis-Hagens is a member of the American College of Healthcare Executives and the American Organization of Nurse Executives.

She holds an MBA from Plymouth State College in New Hampshire, where she was valedictorian; Bachelor of Science in Nursing from Salem State College in Massachusetts; A.S. in Nursing from Northeastern University, Boston and a Diploma from the Department of Health and Hospitals School of Practical Nursing in Boston. Davis-Hagens resides with her husband in Cincinnati.